New platforms and services use sensors, AI-driven analytics and mobile-enabled payments to provide a more customized and efficient shopping experience.

The insights from NRF’s Big Show highlight a path forward for leaders, rooted in the unraveling of how technology and human talent work together.

Innovative directional speakers in a supermarket create zones of targeted audio, enhancing the customer shopping experience by providing product information and promotions directly to those in the ...

As we come to the end of 2024, RFIDJournal writers and experts who contributed their knowledge are taking both a look back at this year and what is ahead in 2025. This entry is from Jon Ross, senior ...

On Monday, the Standards for Technology in Automotive Retail (STAR) announced the election of its 2025 board of directors and officers. The automotive IT standards organization said the board consists ...

Human resource technology in retail is most effective not just when using advanced systems, but also when it supports frontline employees in transforming store space into a more engaging customer ...

Much has been said about retail’s recent transformation into a more data-driven, digital-first industry. Retailers and technology leaders have lauded the returns on digitalization initiatives, touting ...

It's no secret AI is reshaping retail buying. Recent research shows it now takes only 15 minutes to quantify supplier offers (versus 45 minutes pre-AI). For one retailer, the time it takes to prepare ...

(TNS) — Connecticut lawmakers are moving to ban facial recognition technology in retail stores throughout the state, citing a CT Insider report on the practice. On Wednesday, Senate Majority Leader ...