Twenty years after the introduction of the theory, we revisit what it does—and doesn’t—explain. by Clayton M. Christensen, Michael E. Raynor and Rory McDonald Please enjoy this HBR Classic. Clayton M.

As business complexity rises, purpose-built technology is becoming essential to sustained innovation and smarter operations.

Forbes contributors publish independent expert analyses and insights. Curiosity expert improving engagement, innovation, and productivity. Technology has the potential to completely transform ...

We often toss around the word “innovation”. It’s linked with shiny gadgets, artificial intelligence, Silicon Valley, and slick startup presentations featuring words like “disruption” and “unicorn”.